Thursday, 15 May 2014

News Summary of Collaboration and Shared Services from 14th May 2014



Thank you to all those who fed back on Alasdair’s analysis of the LGA Shared Services Map last week. If you missed it, click here to look at what the LGA map is really saying.

One of our students on the Postgraduate Certificate in Shared Services, who is based in a Kent Council, quite rightly corrected me for my error when I wrote that, “Where we have not taught the SS(PRAC) programme, for example in the South East, South West and North East, there are much smaller numbers of collaborations on the LGA map” . It should have read, “Where we have not taught the SS(PRAC) programme to hundreds of students, for example…”. Kent Connects has funded over 20 people through the programme in Kent, so to them I apologise.

However, my apology is a good way to promote the free, Friday 27th June, Collaborative Transformation Conference in Kent, hosted by Canterbury Christ Church University Business School in collaboration with Kent Connects and ourselves. The conference is highly practitioner focused and the majority of speakers are recognised Shared Service Architects and graduates of the postgraduate certificate who have been delivering on the frontline of collaborative working. So why not come down to beautiful Canterbury on the Friday for the conference, and stay in the city for the rest of the weekend?

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Private Sector Collaborations
One of the most quoted stats in collaborative working is that in the private sector, between 50 to 70% of mergers and shared services fail to deliver on the promise of the business case, or promised shareholder value. The BBC pick this theme up in this article…

When firms get together: The secret of success

When two people decide to get married, they vow to stick together - "for better, for worse, for richer, for poorer". Basically, as those vows acknowledge, marriage is tough and it takes two to make a partnership work. When it comes to company mergers it's no different. Read more >>>

It evidences that the collaboration skills we teach in the public sector are just as applicable in the private sector too.

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Further/Higher Education

This is a helpful Guardian article, from a firm of solicitors punting for work in the world of HE shared services. But what grabbed my attention was the statement, “In 2014, with institutions having to respond to a further 3% reduction in funding…” – Only 3%?  Don’t bother going through the trauma of sharing if you only want to save 3%. However, don’t let that put you off the article, it is still a good scan...

Shared services: a brave new world?

Shared services are high up the agenda across the higher education sector. In 2013, Universities UK's modernisation task force identified "millions" of possible savings. Read more >>>

 

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Local Government

The LGA review of Forest Heath and St. Edmundsbury councils’ collaborative working makes good reading for Shared Service Architects working at a strategic level. We follow Forest & St. Eds. work closely as they put almost 50 of their senior staff through the SS(PRAC) programme in 2011/12 and have been using the SSA toolboxes as part of the success of their collaborative working…

Shared services working in West Suffolk says peer review

The shared service arrangement between Forest Heath District Council and St Edmundsbury Borough Council has put the two authorities in a better financial position than most, according to a peer review. Read more >>>

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Blue Light Services

Kent and Essex Police are one of the leading exponents of collaborative activity in the emergency services and here they are again, blurring the boundaries of regional policing…

ACC appointed to lead joint organised crime directorate

One of the largest specialist organisations for dealing with serious and organised crime in the country will come under new leadership, it has been announced. Read more >>>

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Collaborative Leadership

The US public sector is leading on the application of collaborative leadership to solve their budget cut problems. This next article very much reflects the content of our new Harnessing Collaborative Leadership Across Communities session that is being adopted widely across the UK public sector….

Only collaborative leadership can make communities succeed

Strong political leadership and good managerial leadership do not have to be mutually exclusive aims. Read more >>>



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Thursday, 8 May 2014

News Summary of Collaboration and Shared Services from 7th May 2014



Hi,

I left you alone over Easter (there wasn’t much news anyway). However, whilst you and I were celebrating the long weekend, our colleague Alasdair Robertson was down in his dark statistical cave poring over the underlying stats from the LGA Shared Service Map.

Alasdair’s 18-page, “deep dive” notes evidence some interesting outputs from the map data. For example:
·         There are pockets of activity where big savings are claimed to be made.
·         Whilst almost every council claims to be involved in shared services, the actual or predicted gains for many are very small.
·         There are regions which seem to be more inclined to sharing than others.

This regional finding is delighting us because there appears to be a relationship between the regions more inclined to share (North West, West Midlands, East Midlands, East of England and London) and the number of leaders and managers in those regions that have attended our programmes. For example, in the North West over 200 local government leaders and managers attended the SS(PRAC) programme,  in the East Midlands over 160 and in the East of England over 200.

Where we have not taught the SS(PRAC) programme, for example South East, South West and North East, there are much smaller numbers of collaborations on the LGA map. We would like to think that this shows the impact of our teaching as a contribution to the success of shared service working.

You can read Alasdair’s findings at http://www.i-three.co.uk/shared-services-analysing-lga-data/

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Higher Education

HEFCE are working hard to increase the amount of shared service working across HE. This March 2014 Conference has a number of valuable presentations online, to support their work…

 

Efficiency Minutes: video interviews from the Working for a Smarter, Stronger Sector conference

The 3rd annual efficiency conference on 27 March 2014 included a range of presentations and workshops on delivering efficiency, effectiveness and value for money in higher education. Here are short video interviews with speakers and their slides from the event. Read more >>>

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Local Government

Here is one for your Highway Code folder on legal vehicles being used for collaborations. Cambridgeshire and Northamptonshire county councils – which operate under shared service arrangement LGSS –  are about to apply for a joint Alternative Business Structure license…

Councils look to ABS status for survival

The number of local authorities seeking alternative business structure status for their legal departments is set to mushroom, Gazetteresearch reveals. Read more >>>

Two councils agree £1.5m shared ICT deal

South Hams District Council and West Devon Borough Council have signed a £1.5m deal to share ICT services. The contract with Civica will see the two authorities creating an online portal allowing customer accounts to be integrated with back-office processes. Read more >>>

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Health & Social Care

Health and social care needs you! If you are looking for a future in collaborative working, you really don’t need to look much further than the Health and Social Care agenda. Whilst the minister may be “inspired” by plans in West Norfolk, they will need strong collaborative leadership skills to pull it off…

Care minister praises new integrated care plan for West Norfolk

Plans for greater integration of health and social care services in West Norfolk have been described as “inspiring” by a government minister. Read more >>>

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Blue Light Services

Hands up if you remember the “Triangle Of Desire” tool in the SSA Trust & Vision Toolbox! It describes the three key outcomes in public sector collaborative working: Efficiency Gains, Effectiveness Gains and Political Gains.

With the re-election of Police and Crime Commissioners next year, maybe there is a political issue in play here (avoiding the loss of 70 jobs) as one of many contributory factors on the decision not to go ahead with the Norfolk-Suffolk police control room merger.

Norfolk-Suffolk police control room merger plan scrapped

Plans to merge the control rooms serving Norfolk and Suffolk police and save £1.85m, have been scrapped. At a meeting the Suffolk Police and Crime Commissioner Tim Passmore said the risks were too great. Read more >>>

Welsh emergency services collaboration scoops Geoplace award

A collaborative initiative to share information between emergency service bodies in Wales using the Unique Property Reference Number (UPRN) as a common identifier has won this year's GeoPlace Exemplar Awards. Read more >>>

Shared blue light premises is catching on fast in Wales and England, and now Scotland has joined in too.

Blue light services unite at new station

Personnel from all three blue light organisations will be working from the same venue for the first time in Scotland following the launch of a new tri-service station. Read more >>>

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